How We Work
We get it, pain and injuries can throw your whole life off track. We’ll listen to your story, break down what’s going on, and create a clear path forward. Through hands-on care and smart exercise, we’ll help you get back to doing what you love.
FAQs
Got questions? We’ve got answers. Find clear info about our treatments, what to expect, and how we can help you get better.
Yes, we have HICAPS available at our facilities. Please bring your private health card to claim the rebate following your appointment. You will only have to pay the gap fee.
Unfortunately, you are not able to claim Medicare for physiotherapy. Medicare rebates may be available to those who have been provided with an Enhanced Primary Care Plan from their GP.
You do not require a referral to schedule an appointment with our physiotherapists. However, if you are being managed through a third-party provider, such as worker’s compensation, a doctor’s referral may be required.
Yes, we do. Please bring your DVA card and the referral from your GP to your first appointment.
Our long appointments run for 45-60 minutes, and our standard appointments run for 30 minutes. If you are unsure which appointment type is best for you, please get in touch and we will suggest which appointment length is suitable for your condition.
We often allow for ‘last minute’ appointments, but these are not always available on the online booking system. If you require an urgent booking and cannot find an available time online, please call to discuss.